Terms of Service - Zero Carbon One Website

1. Public website and enterprise services

The Website provides information about ZCO and a way to contact us. It does not, by itself, create an enterprise account, establish a customer relationship or authorise anyone to upload enterprise operational data. Access to an enterprise workspace requires ZCO administrator approval and a separate signed customer agreement and NDA. The rights, obligations, data handling, service levels, fees and liability terms for that relationship are governed by the signed documents. If those documents conflict with these Terms in relation to an enterprise service, the signed documents control.

2. Eligibility and authority

The Website is intended for business users aged 18 or older. You must not use a public form if you are under 18. If you contact us for an organisation, you represent that you are authorised to provide the business contact details and information you submit and to engage with us about that organisation’s enquiry. You remain responsible for the accuracy and lawful submission of that information.

3. Permitted use of the Website

We allow you to access and view the Website and download materials that we make available for that purpose, solely for lawful internal business evaluation of ZCO’s products and services. This permission is personal to you, limited, non-exclusive, non-transferable and revocable. It does not transfer ownership of the Website or its contents, permit commercial redistribution or grant any right in ZCO’s software, models, data or enterprise platform.

You may link to publicly available pages in a fair manner that does not suggest ZCO endorses you. We may change, withdraw or restrict Website content or features at any time, subject to applicable law.

4. Website content and intellectual property

Text, graphics, logos, designs, software and other material on the Website are owned by ZCO or used with permission from their respective rights holders. Rights in third-party material remain with those rights holders. Except for the limited use permitted in section 3 or a use allowed by applicable law, you must obtain the relevant rights holder’s written permission before copying, publishing, modifying, distributing, selling or using Website material for commercial purposes. A credit or link to ZCO does not by itself grant a licence.

You must not use Website content, images, downloadable resources or underlying code to train, fine-tune or evaluate an artificial intelligence model, create a competing content collection or systematically reproduce a substantial part of the Website without prior written permission.

5. Information submitted through public forms

Public contact and demo forms are for business enquiries. Please provide information relevant to your request and do not submit confidential enterprise records, sensitive personal data or another person’s information without appropriate authority. Submitting a form does not create an NDA, a professional advisory relationship or a customer contract.

You retain ownership of material you lawfully submit. You grant ZCO a limited, non-exclusive right to receive, store and use that material only as needed to respond to your enquiry, evaluate a proposed business relationship, protect the Website and comply with applicable law, in accordance with our Privacy Policy. We do not obtain a perpetual right to publish your submitted material by virtue of a public form submission. We are not obliged to adopt an unsolicited idea or proposal, and no confidentiality obligation arises from a public form unless separately agreed in writing.

6. Prohibited conduct

When using the Website, you must not:

• Access or attempt to access another person’s account, private area or data without authorisation;
• interfere with security controls, probe for vulnerabilities without permission, introduce malicious code or disrupt Website operations;
• harvest contact details or personal information, send spam or impersonate another person or organisation;
• use bots, spiders or other automated means to scrape, extract or systematically copy Website content without prior written permission, except where such activity cannot lawfully be restricted;
• submit unlawful, misleading, defamatory or infringing material or material that you are not authorised to disclose; or
• use the Website in violation of applicable law or another person’s rights.

We may take proportionate steps to block abusive traffic, remove submitted material or restrict access where needed to protect the Website or enforce these Terms.

7. Privacy and cookies

Our Privacy Policy at https://zerocarbon.one/privacy-policy explains how we handle information relating to Website visits, content interactions and public enquiries, including cookies and visitor choices. These Terms do not substitute for a privacy choice required by applicable law. Privacy and security obligations for an approved enterprise account are addressed in the applicable signed documents.

8. Information on the Website

We aim to keep Website information useful and current, but content may contain errors, become outdated or describe capabilities that vary by configuration, location or customer agreement. Website content is general information, not legal, tax, investment, engineering verification or regulatory advice. References to emissions calculations, compliance frameworks, carbon credits, scenarios or expected outcomes do not guarantee a particular result or regulatory approval. Decisions requiring a formal assessment should be based on the relevant contracted scope and qualified review.

To the extent permitted by applicable law, the public Website is provided on an as available basis. We do not guarantee uninterrupted access, error-free content, compatibility with every device or that the Website will be free from every security risk. Nothing in these Terms limits an express commitment made in a signed customer agreement.

9. Third-party websites and services

The Website may link to third-party websites, scheduling services or resources. A link is provided for convenience and does not, by itself, indicate endorsement. We do not control those sites or their content. Their own terms and privacy notices apply when you use them.

10. Limitation of liability

The Website and its content are provided for general business information. To the fullest extent permitted by law, Zero Decarbon One Private Limited is not liable for losses arising from reliance on Website content or from interruption or unavailability of the Website, including indirect or consequential losses. Nothing in these Terms limits liability that cannot lawfully be limited.

11. Suspension and changes

We may restrict public Website access when reasonably necessary for security, maintenance, suspected misuse or legal compliance. We may revise these Terms.

12. Governing law and contact

These public Website Terms are governed by the laws of India. Subject to any mandatory rights or jurisdiction that cannot be excluded, the courts at New Delhi, India will have exclusive jurisdiction over disputes arising from these Terms. A separately signed enterprise agreement may specify different governing law and courts for the contracted services.